Sandhya Subscription
So that your favorite product always arrives on time
Regular use of our Sandhya products helps you maintain your daily routine. With the Sandhya subscription, you save money and get your favorite products delivered reliably and conveniently to your home. With no extra costs and complete flexibility. You can pause or cancel your subscription at any time.
How to Get a Subscription
Step 1: Choosing the Purchase Model
Visit the product page, where you can choose between "One-time purchase" and "Subscribe & Save" options. Click on the "Subscribe & Save" tab to set your preferred delivery interval. The choice of interval should be based on the recommended serving size of the product and your personal needs.
Step 2: Determining the Quantity
In the second step, you can determine the number of products you wish to receive in your subscription. For example, if you want to order the same product for yourself and another person at the same interval, select the quantity "2." You can then add the product to your cart and continue shopping.
Manage your subscription
Overview of your subscription
After successfully purchasing your subscription, we will send you a confirmation email with the subject "Confirmation of your subscription with Sandhya" or here https://www.sandhya-natural/abo. The link in this email will take you to your personal subscription page. Alternatively, you can find the "Manage subscriptions" category on the right side of your customer account.
Edit or cancel subscription
In the subscription overview, you can view the dates of the next deliveries and plan the corresponding payments. If you want to change the stored payment method, you can do so on this page as well. To cancel your subscription, go to "Manage subscriptions" on the right, select the product, and then scroll all the way down to "Cancel subscription".
Questions about my subscription
Can I pause my subscription?
Yes, you can pause your subscription for one, two, or three months.
To do this, go to your subscription overview, open the "Subscriptions" section, and select the relevant product. Then scroll down and choose the "End Subscription" option. There you will have the option to select the desired pause length.
How can I cancel my subscription?
You can cancel your subscription at any time in your subscription overview. To do this, go to "Manage subscriptions" on the right side of your subscription overview, select the relevant product, scroll all the way down, and click "Cancel subscription." A window will then appear offering you a pause. If you still wish to cancel, click "Cancel subscription" again.
How can I manage my subscription?
Go to the account icon in the top right, scroll to "Login" and log into your shop account. If you don't have an account, go to this page www.sandhya-natural.com/abo and enter your email address there, and you will receive a link to log into your subscription overview.
Can I exchange my subscription product?
Yes, you can exchange your subscription product for another product from the Sandhya range. To do this, go to your customer account and navigate to "Manage subscriptions" or alternatively use this link www.sandhya-natural.com./abo if you don't have a customer account with us. In your subscription overview, select the relevant product and go to the very bottom to the sentence "Exchange it for another product" and select your desired product there.
How can I still adjust the payment method?
Yes, that is possible. You can change your payment method at any time within your subscription overview. To do this, go to your customer account and to "Manage Subscriptions" or alternatively use this link www.sandhya-natural.com/abo if you do not have a customer account with us.
Then click on the "Address & Payment Details" tab on the right and then select "Manage Payment Methods" on the left. All currently used payment methods will now be listed there, and you can edit them.
Alternatively, you can select "next order" in the overview on the right, where you will see your subscription products. In the bottom right, below the total order amount, there is a link "Edit Payment Method", where you can also have an editing link sent to you.
What payment methods are available?
For subscriptions, PayPal and card payments are accepted.
Your request is in good hands with us. We listen, advise individually and treat every inquiry confidentially. Judith from our customer service will be happy to help you.
Tel.:+49 (0) 89 122239 66
E-Mail: service@sandhya-natural.com
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